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Health Funds

Preferred provider for major health funds.

Smile Spot Mawson Lakes is a preferred provider for NIB, CBHS, HCF, and smile.com.au — meaning members of these funds receive reduced gaps or no-gap dental on covered treatments. We also accept all other major health funds via HICAPS, so you can claim on the spot regardless of your provider.

Preferred provider dental practice accepting all major health funds
Preferred provider NIB, CBHS, HCF, smile.com.au
Reduced gaps Negotiated rates for members
All funds accepted HICAPS on the spot
Evening hours Mon–Thu until 7pm

Your health fund works harder at a preferred provider

Visiting a preferred provider means the gap between what your fund pays and what you owe is smaller — often significantly smaller — than at a non-preferred practice. At Smile Spot Mawson Lakes, we have negotiated fee agreements with four major health fund networks, so families across Mawson Lakes, Salisbury, Parafield Gardens, and the northern suburbs can get more value from their dental cover.

Our health fund partnerships

Bupa — Members First Platinum

The highest tier in Bupa's provider network. Bupa members attending Smile Spot receive the lowest available gaps on covered treatments, with many preventive services at no gap. See our dedicated Bupa page →

NIB — Preferred Provider

NIB members with extras cover benefit from agreed fees that reduce or eliminate the gap on dental services. NIB is one of Australia's largest health insurers with over 1.5 million members nationally.

HCF — Preferred Provider

HCF members receive reduced gaps under HCF's More for Teeth program. HCF covers over 1.8 million Australians and is the largest not-for-profit health fund in the country.

CBHS — Preferred Provider

CBHS (Commonwealth Bank Health Society) members attending a preferred provider like Smile Spot benefit from negotiated fees that keep out-of-pocket costs low. CBHS is well-represented in the Mawson Lakes and northern suburbs area.

smile.com.au

smile.com.au offers a dental membership that provides reduced fees at participating practices. Unlike traditional health insurance, there is no claim to make — you simply pay the discounted smile.com.au fee at the time of your visit. Memberships start from around $80 per year for individuals.

All other health funds

Even if your fund is not listed as a preferred provider, we accept all major Australian health funds via HICAPS. This includes Medibank, Australian Unity, Teachers Health, Defence Health, GMHBA, Peoplecare, Police Health, Westfund, and many others. You will still receive a rebate from your fund — the gap may simply be slightly higher than for preferred provider members.

We process claims on the spot at the front desk. No paperwork, no delays, no mailing receipts. Swipe your card, see your rebate, pay the gap. Done.

Common questions

Frequently asked questions

What does "preferred provider" mean?

A preferred provider has a negotiated fee agreement with a health fund. This means members of that fund pay a reduced gap — or no gap at all — for covered dental treatments when they visit a preferred provider. At Smile Spot, we are preferred providers for NIB, CBHS, HCF, and smile.com.au. We are also a Bupa Members First Platinum provider, which is covered on a separate page.

Which health funds does Smile Spot accept?

We accept all Australian health funds via our HICAPS terminal. For NIB, CBHS, HCF, and smile.com.au members, we are a preferred provider — meaning you receive the best possible rebate and lowest gap. For Bupa members, we are a Members First Platinum provider. For all other funds — Medibank, Australian Unity, Teachers Health, Defence Health, GMHBA, and others — we process your claim on the spot and you pay only the gap.

Do I need to do anything to use my health fund here?

Just bring your health fund membership card. We swipe it through HICAPS at the end of your appointment, the rebate is applied instantly, and you only pay any remaining gap. No forms, no waiting for reimbursement, no pre-approval needed for most general dental treatments.

What is smile.com.au?

smile.com.au is a dental benefits provider that offers members discounted dental fees at participating practices. As a smile.com.au provider, Smile Spot offers reduced fees for smile.com.au members on a range of dental treatments. It works differently from traditional health insurance — rather than claiming a rebate, you simply pay the reduced smile.com.au fee directly.

Will there be a gap for my treatment?

It depends on your fund, your level of extras cover, and the treatment you need. For preventive services like check-ups, cleans, and X-rays, preferred provider members often have no gap or a very small gap. For major dental work, there may be a larger gap depending on your cover. We always check your fund and confirm the expected gap before starting treatment — no surprises.

Can I claim for my children as well?

Yes, children listed on your health fund policy can claim dental services through your extras cover. If your child is also eligible for the CDBS (Child Dental Benefits Schedule), we bulk bill that through Medicare first. Any treatments outside CDBS can then be claimed through your private fund.

Explore more

Related services

Ready when you are

Claim more, pay less.

Visit a preferred provider and get the most from your health fund. Call (08) 8258 0650 or book online.

See our special offers for new patients →

(08) 8258 06501/3 Coventry Street, Mawson Lakes SA 5095 Mon–Thu 10am–7pm · Fri 9am–2pm · Sat–Sun Closed