Smile Spot Mawson Lakes is a Bupa Members First Platinum provider — the highest tier in the Bupa dental network. This means Bupa members attending our practice receive the lowest possible gap on covered treatments, and in many cases no gap at all. If you have Bupa extras cover, you are getting the most out of your membership by visiting a Platinum-tier practice.
Not all Bupa dental providers are the same. Bupa's Members First network has three tiers — and the tier your dentist sits in directly affects how much you pay out of pocket. At Smile Spot Mawson Lakes, we are at the Platinum level, which means we have agreed to Bupa's most competitive fee schedule. The result: lower gaps, and in many cases no gap at all, on covered treatments.
If you have been visiting a non-Members First dentist, or even a Bronze or Silver provider, you may have been paying more than you need to. Switching to a Platinum provider like Smile Spot can make a noticeable difference over the course of a year, especially for families with multiple members on the same policy.
Bupa members with extras cover at a Platinum provider can typically expect no gap on:
Gap amounts on other treatments — fillings, crowns, root canals, extractions — depend on your specific level of extras cover. We always confirm the expected gap with you before any treatment begins.
Present your Bupa membership card when you arrive. We verify your cover level and remaining annual limits before your appointment.
After your treatment, we process your Bupa claim instantly through our HICAPS terminal. The rebate is applied immediately — you see exactly what Bupa covers and what gap (if any) remains.
You only pay the difference between the Bupa rebate and the treatment fee. At Platinum level, this gap is the smallest available — and for many preventive services, it is zero.
Bupa Members First is a tiered provider network. Platinum is the highest level, meaning our practice has agreed to Bupa's most competitive fee schedule. For Bupa members with extras cover, this translates to the lowest possible out-of-pocket cost — and for many preventive treatments like check-ups, cleans, and X-rays, no gap at all.
For most preventive and diagnostic services — check-ups, scale and cleans, fluoride, X-rays — Bupa members at a Platinum provider typically pay no gap at all, depending on your level of extras cover. For more complex treatments like fillings, crowns, or root canals, you may have a small gap. We will always tell you the expected gap before proceeding so there are no surprises.
No. Just bring your Bupa membership card to your appointment. We process your claim on the spot through HICAPS — the rebate is applied immediately and you only pay any remaining gap (if there is one) at the front desk. No forms, no waiting for reimbursement.
Of course. Bupa Members First benefits apply to extras cover (general dental, major dental). If you only have hospital cover, you are welcome to attend but will pay the standard fee rather than the Bupa Members First rate. We are happy to see all patients regardless of their fund or cover level.
CDBS (Child Dental Benefits Schedule) is a separate Medicare program, not a Bupa product. If your child is eligible for CDBS, we bulk bill that directly through Medicare at no cost to you. Any treatments your child needs that fall outside CDBS can then be claimed through your Bupa extras cover. The two benefits do not overlap — they complement each other.
Book at a Bupa Members First Platinum practice — evening appointments available. Call (08) 8258 0650.
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